FAQ
Check out our Frequently Asked Questions below. If your heart still wonders, reach out and we are happy to help you.
ALL ABOUT THE MATS
What are Carma mats made of?
Our mats are made of a natural rubber base combined with a recycled microfiber surface. They’re printed with sustainable, water-based inks — free from chlorine and other harsh chemicals.
Is the mat safe for everyone?
This mat is not suitable for people with natural rubber or latex allergies.
What are the dimensions and weight of the mat?
Each mat is 183 × 68 cm, 4 mm thick, and weighs about 2.7 kg.
Do the mats provide enough grip?
The luxurious microfiber surface is designed to work with you:
The more naturally moist your hands and feet are, the stronger the grip becomes.
If your hands are very dry, use a light mat spray or refreshing mist on the spots where your hands and feet rest.
If you tend to have slightly moist hands or sweat during practice, this mat is absolutely perfect.
In short: the more moisture, the more grip! 🌸
HOW TO TAKE CARE
How do I clean my mat?
You can keep your beautiful Carma mat fresh and beautiful for years with simple care:
🌼 After intense practices: Wipe down with a soft cloth, water, and a gentle eco-friendly soap.
🌸 Stains: Clean gently with a soft sponge, water, and mild soap. Never use abrasive sponges.
✨ Deep care: Occasionally wash in the bathing tube with a mild organic detergent and a sponge. It comes out fresh and almost like new. Hang dry the mat somewhere suitable :)
How long will my mat last?
With a little love, your Carma mat will stay by your side for maaany years of practice. I have my mat already for over 5 years. It still looks beautiful!
Is this mat suitable for hot yoga or sweaty practices?
Absolutely. The more you sweat, the stronger the grip becomes — perfect for hot yoga and dynamic flows. Just clean it with a wet cloth afterwards and a mat spray!
SHIPPING & RETURNS
Where do you ship?
We ship worldwide. Shipping rates and delivery times are calculated at your checkout. If your country is not listed - please just write us. We are happy to help and would love to send you your beautiful carma mat to wherever you are in this beautiful world!
When will I receive my beautiful Carma mat?
We’re a small company and prepare each order with care. Packing usually takes up to 72 hours, and then your beautiful mat is on its way. ✨ Within Europe, you can expect delivery within about a week. For international orders, please allow a little more time. You’ll receive a shipping notification with tracking as soon as your mat ships.
Will I need to pay customs or taxes?
Within the EU: The price you see is the final price — no extra taxes or duties will be added. ✨
Outside the EU: Your order may be subject to local customs duties, taxes, or import fees. These are set by your country and are the responsibility of the customer. We recommend checking your local import regulations so your beautiful mat arrives without surprises. 🌍
Can I return or exchange my mat?
We want you to be truly happy with your new Carma mat. 🌿 For reasons of hygiene and care, mats can only be returned or exchanged if they are unopened, unused, and still in their original wrapping (label paper & plastic seal). Once the packaging has been opened, the mat is considered part of your practice journey and cannot be returned.
If your mat is still sealed and in its original condition, you may return it within 14 days of delivery for a refund or exchange. As we are a small and mindful label, return shipping costs are carried by the customer. Once your mat arrives safely back with us, we’ll process your refund with love and care. ✨
Where do I send my return?
If your mat is unopened and still in its original wrapping, you can send it back within 14 days of delivery:
Returns Address:
Carla Marcus
Obere Immengasse 2
88690 Uhldingen
Germany
Please note: return shipping costs are carried by the customer. Once your mat arrives safely with us, we’ll process your refund with love and care. 🌿