Privacy Policy

Privacy Policy

1. Controller

Carla Marcus
E-Mail: info@carma-ohana.com
Webseite: www.carma-ohana.com
(Hereinafter referred to as “we,” “our,” or “us”)

This Privacy Policy explains the nature, scope, and purpose of the processing of personal data (hereinafter referred to as “data”) within our online shop and related websites, functions, and content (collectively referred to as the “Online Shop” or “Website”).

We process personal data only as necessary to provide a functional and secure website, fulfill orders, and improve your shopping experience. Processing occurs only with your consent or where legally permitted under the EU General Data Protection Regulation (GDPR).

 Important Disclaimer for Non-EU Visitors

Our business and data protection practices comply with the European Union’s General Data Protection Regulation (GDPR).
If you are accessing this website from outside the European Union (for example, from the United Kingdom, Switzerland, the United States, or another region), please note that data protection laws in your country may differ from those in the EU.

By using this website and providing your information, you consent to the processing and transfer of your personal data in accordance with this Privacy Policy and applicable EU law.

2. Collection and Storage of Personal Data

When you visit our website, certain technical data (e.g. IP address, browser type, access time) are automatically collected.
This information is used solely to ensure the technical operation and security of our website.

If you place an order through our online shop or register for an account, we process the personal data you provide (such as name, address, email, and payment details) to complete your purchase and fulfill the contract.

3. Hosting via Shopify

Our shop is hosted by Shopify Inc., 151 O’Connor Street, Ottawa, Ontario, K2P 2L8, Canada.
Shopify stores your data securely on servers located in Canada and the United States.
Shopify complies with the GDPR by using Standard Contractual Clauses for international data transfers.

For more information, please see Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

4. Payment Providers

We offer the following payment methods: PayPal, Klarna, and credit card (via Shopify Payments).

PayPal (PayPal (Europe) S.à.r.l. et Cie, S.C.A.):
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Klarna (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden):
https://www.klarna.com/de/datenschutz/

Shopify Payments:
https://www.shopify.com/legal/privacy

5. Cookies & Analytics

Our website uses cookies to provide essential functions and to collect anonymized usage statistics.
You can disable or manage cookies in your browser settings at any time.

Our shop uses cookies to enable key features (such as shopping cart, login, and language settings) and to improve your shopping experience.

For non-essential cookies (e.g. analytics or marketing), we request your explicit consent via a cookie banner (for example, via Shopify apps such as Consentmo GDPR Compliance Center or Beeclever GDPR Legal Cookie).
Legal basis: Art. 6 (1) (a) GDPR.

Shopify’s analytics tools may collect pseudonymized information about visitor behavior, purchases, and usage patterns.
Shopify may use cookies for these purposes.
Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in optimizing and analyzing user behavior).

You can restrict cookie usage at any time via the cookie banner or your browser settings.

6. Newsletter

If you sign up for our newsletter, we store your email address until you unsubscribe.
You may unsubscribe at any time by using the link provided in each email or by contacting us directly.

7. Your Rights

You have the right to request information about your stored personal data, as well as the right to rectification, deletion, and restriction of processing.
You may also object to processing or withdraw your consent at any time.

For any privacy-related inquiries, please contact us at:
(Insert your email address)

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business processes or legal requirements.
The most recent version will always be available on our website.